Otto Countertop Bracket

Shipping

We’ll always apply the lowest available rate to your order—no guesswork needed.

If your order ships within the contiguous U.S., is under 24" long, and weighs 40 lbs or less, it qualifies for free economy ground shipping.

Larger orders? No problem. We’ll still get you the best available rate—including LTL freight for anything over 124 lbs or over 84-inches long. Rates are calculated in real time based on your order’s size, weight, and destination.

Need something outside the usual? Call our Shelf Geeks at 949.244.1083. We’ll help get your order where it needs to go.

Returns

Most items are made to spec just for you and can’t be returned. That includes all shelving, hooks, cabinet pulls, bookends, poster hangers, swag (like tees or hats), and any stock or made-to-measure items customized beyond the options on our site.

If something arrives with a defect, we’ve got your back. We’ll repair or replace it—no stress. Warranty coverage varies by product, so check out our Warranty Page for the full scoop on your item.

Not 100% sure about your order? Talk to our shelf experts. They’re here to make sure everything turns out exactly how you imagined.