Shipping rates are calculated by weight, size and the delivery address of the order. Orders within our free shipping rules will ship via FedEx ground for free.
When an order does not fit our free shipping rules you will be charged common carrier rates and ship via freight. Common carrier rates are 15% of your merchandise total. We will contact you 1-2 days in advance to schedule a delivery appointment.
Once an order leaves our shop it’s up to the carrier to get it to your door safely. Once they’ve delivered it to your door it is your responsibility to receive it safely. We offer order protection for any issues during shipping. Shelfology offers this service because we can not replace your orders for free if they are damaged, stolen or lost. We do not refund shipping fees.
Contact Shelfology (949.244.1083) for any special shipping requests outside our normal delivery options.
